YOUR COUNSELORS

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Bill OldhamDebbie PinkstonRobyn ThurmanJohn EzellLori Stevens
Matthew SweetserMollie SweetserShawnte' FarmerJulia CoffmanKelsey Hansen

William D. (Bill) Oldham

Executive director of Northwest Counseling, Inc., Bill Oldham is a native of the Midwest but has also lived in Chicago and Philadelphia and briefly in Jerusalem, Israel. In 2001 he assumed a counseling practice in Springdale. Counseling has been his focus since 1990. He holds a Master of Divinity degree from Trinity Evangelical Divinity School in Deerfield, Illinois.

Bill works with couples and adult individual counseling relationships. He has had advanced training in Emotionally Focused Couples Therapy (EFT). As a therapy modality, EFT research has shown that more than 85% of couples who complete their therapy regimen maintain healthy vital relationships.

He has been married to Pam for 25 years and has three children and 2 grandchildren.

Deborah (Debbie) Pinkston, Ph.D., LPC

A counseling professional for more than 17 years, Debbie has a special interest in counseling women, men, couples, teens, pastor’s wives, and missionaries.

She is trained in Emotionally Focused Therapy for couples and enjoys helping couples learn to communicate and connect more intimately. Debbie is a Lifestyle and Weight Management Specialist, focusing on self-esteem and body image. She also has experience helping survivors of trauma and sexual abuse, and offers Eating Disorder Therapy and Immigration Assessments services.

Debbie is an Anger Management Specialist and teaches our Anger Management classes in Spanish. She served as a missionary in Venezuela for 25 years where she worked in counseling and helped establish two orphanages. She is fluent in Spanish and is pleased to serve the counseling needs of Hispanic individuals and families in Northwest Arkansas. She has extensive experience in multicultural counseling.

She is credentialed by the State of Arkansas to conduct E-Counseling, providing counseling services through the use of technology such as Skype, Facetime, email, chat and telephone.

Dr. Pinkston has a Bachelor of Science in Education from Ouachita Baptist University, a Master of Science in Psychology and Counseling from Troy State University and a Ph.D. in Biblical Counseling from International Theological Seminary.

In addition to counseling, Debbie is an online professor for Liberty University in their Masters and doctoral program in Counseling. She has written several books on the topics of recovery from sexual abuse and anxiety. Debbie enjoys spending time with her granddaughter Charlotte, and playing tennis, hiking, and kayaking with her husband Silvio. She would say that “her heart is still in Venezuela”.

Deborah (Debbie) Pinkston, Ph.D., LPC

Favorite quote:
“It is better to light a candle than to curse the darkness”.
~ Mother Teresa

Robyn Thurman, M.A., LPC

A licensed professional counselor, Robyn has Bachelor of Arts degrees in both Psychology and Sociology from Clemson University. She earned her Master of Arts degree in Marriage and Family Therapy from Reformed Theological Seminary in Jackson, Mississippi.

Robyn has over 20 years of experience in the mental health field. She has served as an in-home therapist, a school based therapist and as the supervisor of an outpatient child and adolescent unit of a community mental health center. She has also worked in private practice and taught at the master’s level at Columbia International University. Robyn’s areas of interest include children, parenting, family, young adults and adults. She utilizes therapeutic play activities to engage children as young as two and also integrates their families in therapeutic play. She is able to work with children and adults in the areas of abuse / neglect, trauma, anxiety, attachment, depression and relationship issues as it pertains to an individual.  She also has a passion for working with young adults as they transition from adolescence to adulthood.

Robyn is a married, mother of two children. She enjoys reading, cooking, traveling and being her children’s biggest cheerleader on the soccer fields.

Robyn Thurman, M.A., LPC

John Ezell, LPC LADAC MAC

John D. Ezell is a licensed professional counselor, a licensed alcohol and drug counselor and has completed the application process for Master Addiction Counselor. John has also received accreditation from the Department of Transportation (DOT) as a Substance Abuse Professional in 2017 and is able to provide assessments and treatment recommendations for those under the jurisdiction of the DOT to get them treated and back to work in a timely manner.

John completed his undergraduate and master’s program in counseling at the University of Georgia. John uses Cognitive Behavioral Therapy and Solution–Focused Brief Therapy to help clients deal with mental health, substance and process addiction issues. John has over 40 years of experience in all facets of treatment. He believes no person or situation is ever hopeless.  There is always more than one solution to any issue. It is just of matter of helping the individual find the one that works for them.

John is a native of North Florida and loves the Gulf Coast.  He has lived in Northwest Arkansas with his family since 1981.

Lori Dee Stevens, M.A., LAC

Lori is a Licensed Associate Counselor, skilled in working with young adults, parents and helping people establish healthy relationships. She earned her Bachelor’s Degree from California State Long Beach in English and Music and completed her Master of Arts in Clinical Counseling with an emphasis in Marriage and Family Therapy from Azusa Pacific University.

Lori’s focus is on helping those who struggle with anxiety, stress and adjustment to life challenges and changes. Originally from Washington State, Lori moved to Northwest Arkansas to be near most of her children whom she feels privileged to have been able to parent as a single Mom for the past 15 years.

Lori has experience working with single parents, adults and students. Her vibrant personality is an example of finding happiness in the journey of life and a strong belief in the divine power of the human spirit. It is her desire to share her expertise in counseling, developed through wisdom and experience, in the midst of and after difficult life experiences.

Lori Stevens
Favorite quote:
“Life isn’t about waiting for the storm to pass, it’s about learning to dance in the rain.”

Matthew Sweetser, LCSW

A Licensed Certified Social Worker, Matthew Sweetser has years of experience working with young children, young adolescents, and adults struggling with a wide range of issues. Born and raised in Fayetteville, Matthew has earned a Bachelors and Master’s Degrees in Social Work at the University of Arkansas.

Matthew has experience in a wide variety of settings including in an adult inpatient psychiatric hospital, working with kids and adolescents in Therapeutic Day Treatment, and school-based and home-based counseling. Matthew can treat a wide variety of issues including anger, trauma, depression, anxiety, social skills, grief, family conflict, life-changes, and relationship issues. Matthew has received training in play-therapy, trauma-focused cognitive behavioral therapy, and emotionally-focused therapy.

Matthew’s laid back personality and relaxed demeanor creates a naturally casual, safe, and fun environment. Matthew enjoys watching movies, playing and listening to music, photography and most of all, spending time with his wife, family, friends, and pets.

Matthew Sweetser, LCSW
Favorite quote:
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
– Maya Angelou

Mollie Sweetser, LPC

A licensed professional counselor, Mollie has a Master’s of Science in Marriage and Family therapy with an emphasis in Community Counseling from John Brown University and has experience working with clients from a variety of ages and backgrounds.

Mollie’s passion is working with clients who desire to experience not only a reduction in distressing symptoms, but also a deeper level of self-awareness, personal growth, and authenticity. Mollie enjoys working with clients on anxiety, depression, anger, loss or trauma, relationship issues, stress, transitions, and other areas of growth.

Mollie is trained in Eye Movement Desensitization and Reprocessing (EMDR), a type of therapy designed to lessen distress related to traumatic events or disturbing memories. Mollie uses EMDR with adults and teenagers and can also adapt EMDR to include play therapy for children.

A Northwest Arkansas native, Mollie enjoys nature, traveling, music, and time with her family. Mollie’s caring and playful personality helps her clients feel relaxed, accepted, and hopeful as they seek to make positive changes in their lives.

Mollie Sweetser, M.S., LPC
Favorite quote:
“In times of stress, the best thing we can do for each other is to listen with our ears and our hearts and to be assured that our questions are just as important as our answers.”
– Mr. Rogers

Shawnte’ Farmer DNP, MSN, RN, PMHNP-BC

Shawnte’ is board certified psychiatric nurse practitioner, skilled in treating patients dealing with a wide array of psychiatric symptoms. She received her Bachelor’s of Science in Nursing at Arkansas State University in Jonesboro. She completed her Master’s of Science in Nursing and Doctorate of Nursing Practice at University of South Alabama.  She is certified by the American Nurses Credentialing Center (ANCC). Her professional memberships include the American Psychiatric Nurses Association (APNA), National Alliance for Mental Illness (NAMI), and the American Nurses Association (ANA). 

Shawnte’ has over 10 years of experience working in various mental health settings including inpatient acute care, forensics, and outpatient. She provides treatment for patients ranging from ages 5 to 72. She believes in patient centered care and providing the most therapeutic approach that will best benefit the patient including medication management, genetic testing, psychotherapy, and education.  

Shawnte’ is married with three sons. When she is not working, she enjoys spending time with her family, camping, boating on the lake, and Arkansas Razorback football.

Lori Stevens

Favorite quote:
“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.”
– Ralph Waldo Emerson 


Julia Coffman, LPC, RPT

Julia is a Licensed Professional Counselor with years of experience working with children and teenagers as well as adults struggling with a wide range of issues including anxiety, depression, life-transition, grief, trauma, stress, and assorted behavioral issues. Julia is a native of Bentonville, AR and has a Bachelor of Science Degree in Political Science from the University of Arkansas, a Masters Degree in School and Professional Counseling from Harding University and an Educational Specialist Degree in Professional Counseling, also from Harding University. Julia is a Registered Play Therapist, a licensed teacher, and school counselor in Arkansas. She is also trained in Trauma Focused-Cognitive Behavioral Therapy.

Julia is credentialed by the State of Arkansas to conduct online counseling, providing counseling services through the use of technology such as Google Meet, Zoom, and telephone. She is also working to become an Autism Play Therapy Specialist (AutPlay).

Julia was in the education field for 10 years prior to moving into mental health full-time. She was a teacher for five years and a school counselor for the other five before transitioning to community counseling. Julia has worked in agencies around NWA. She also has experience counseling children in an online environment.

Her heart for helping people is evident and clients immediately warm to her sense of humor and obvious enjoyment of life. Julia enjoys reading, traveling, the Arkansas Razorbacks, and spending time with her husband and two girls!

Lori Stevens

Favorite quote:
Peace is the result of retraining your mind to process life as it is, rather than as you think it should be.”
–  Wayne W. Dyer 


Kelsey Hansen, LPC

Kelsey is a Licensed Professional Counselor skilled in working with children, adults, and parents. She earned her Bachelor’s Degree from Missouri University of Science and Technology in Psychology (emphasis in Cognitive Neuroscience) and her Master’s Degree in Clinical Mental Health Counseling from John Brown University. 

Kelsey works with a variety of clients who are seeking help in managing depression, anxiety, stress, behavioral difficulties, trauma, and self esteem. Kelsey uses a variety of techniques including Person-Centered Therapy, Mindfulness, amongst others. Kelsey’s laid back, friendly approach helps clients feel comfortable and willing to work toward making and exploring meaningful changes for themselves.

Kelsey is credentialed by the State of Arkansas to conduct online counseling through the use of technology such as Google Meet, Zoom, and telephone. She is currently working on learning Emotion Focused Therapy. 

Outside of the counseling office, Kelsey enjoys spending time with her family and pets. Kelsey also enjoys crafting and creating things to share with others.

Lori Stevens

William D. (Bill) Oldham

Executive director of Northwest Counseling, Inc., Bill Oldham is a native of the Midwest but has also lived in Chicago and Philadelphia and briefly in Jerusalem, Israel. In 2001 he assumed a counseling practice in Springdale. Counseling has been his focus since 1990. He holds a Master of Divinity degree from Trinity Evangelical Divinity School in Deerfield, Illinois.

Bill works with couples and adult individual counseling relationships. He has had advanced training in Emotionally Focused Couples Therapy (EFT). As a therapy modality, EFT research has shown that more than 85% of couples who complete their therapy regimen maintain healthy vital relationships.

He has been married to Pam for 25 years and has three children and 2 grandchildren.

Deborah (Debbie) Pinkston, Ph.D., LPC

A counseling professional for more than 17 years, Debbie has a special interest in counseling women, men, couples, teens, pastor’s wives, and missionaries.

She is trained in Emotionally Focused Therapy for couples and enjoys helping couples learn to communicate and connect more intimately. Debbie is a Lifestyle and Weight Management Specialist, focusing on self-esteem and body image. She also has experience helping survivors of trauma and sexual abuse, and offers Eating Disorder Therapy and Immigration Assessments services.

Debbie is an Anger Management Specialist and teaches our Anger Management classes in Spanish. She served as a missionary in Venezuela for 25 years where she worked in counseling and helped establish two orphanages. She is fluent in Spanish and is pleased to serve the counseling needs of Hispanic individuals and families in Northwest Arkansas. She has extensive experience in multicultural counseling.

She is credentialed by the State of Arkansas to conduct E-Counseling, providing counseling services through the use of technology such as Skype, Facetime, email, chat and telephone.

Dr. Pinkston has a Bachelor of Science in Education from Ouachita Baptist University, a Master of Science in Psychology and Counseling from Troy State University and a Ph.D. in Biblical Counseling from International Theological Seminary.

In addition to counseling, Debbie is an online professor for Liberty University in their Masters and doctoral program in Counseling. She has written several books on the topics of recovery from sexual abuse and anxiety. Debbie enjoys spending time with her granddaughter Charlotte, and playing tennis, hiking, and kayaking with her husband Silvio. She would say that “her heart is still in Venezuela”.

Favorite quote:
“It is better to light a candle than to curse the darkness”.
~ Mother Teresa

Robyn Thurman, M.A., LPC

A licensed professional counselor, Robyn has Bachelor of Arts degrees in both Psychology and Sociology from Clemson University. She earned her Master of Arts degree in Marriage and Family Therapy from Reformed Theological Seminary in Jackson, Mississippi.

Robyn has over 20 years of experience in the mental health field. She has served as an in-home therapist, a school based therapist and as the supervisor of an outpatient child and adolescent unit of a community mental health center. She has also worked in private practice and taught at the master’s level at Columbia International University. Robyn’s areas of interest include children, parenting, family, young adults and adults. She utilizes therapeutic play activities to engage children as young as two and also integrates their families in therapeutic play. She is able to work with children and adults in the areas of abuse / neglect, trauma, anxiety, attachment, depression and relationship issues as it pertains to an individual.  She also has a passion for working with young adults as they transition from adolescence to adulthood.

Robyn is a married, mother of two children. She enjoys reading, cooking, traveling and being her children’s biggest cheerleader on the soccer fields.

John Ezell, LPC LADAC MAC

John D. Ezell is a licensed professional counselor, a licensed alcohol and drug counselor and has completed the application process for Master Addiction Counselor. John has also received accreditation from the Department of Transportation (DOT) as a Substance Abuse Professional in 2017 and is able to provide assessments and treatment recommendations for those under the jurisdiction of the DOT to get them treated and back to work in a timely manner.

John completed his undergraduate and master’s program in counseling at the University of Georgia. John uses Cognitive Behavioral Therapy and Solution–Focused Brief Therapy to help clients deal with mental health, substance and process addiction issues. John has over 40 years of experience in all facets of treatment. He believes no person or situation is ever hopeless.  There is always more than one solution to any issue. It is just of matter of helping the individual find the one that works for them.

John is a native of North Florida and loves the Gulf Coast.  He has lived in Northwest Arkansas with his family since 1981.

Lori Dee Stevens, M.A., LAC

Lori is a Licensed Associate Counselor, skilled in working with young adults, parents and helping people establish healthy relationships. She earned her Bachelor’s Degree from California State Long Beach in English and Music and completed her Master of Arts in Clinical Counseling with an emphasis in Marriage and Family Therapy from Azusa Pacific University.

Lori’s focus is on helping those who struggle with anxiety, stress and adjustment to life challenges and changes. Originally from Washington State, Lori moved to Northwest Arkansas to be near most of her children whom she feels privileged to have been able to parent as a single Mom for the past 15 years.

Lori has experience working with single parents, adults and students. Her vibrant personality is an example of finding happiness in the journey of life and a strong belief in the divine power of the human spirit. It is her desire to share her expertise in counseling, developed through wisdom and experience, in the midst of and after difficult life experiences.

Favorite quote:
“Life isn’t about waiting for the storm to pass, it’s about learning to dance in the rain.”

Matthew Sweetser, LCSW

A Licensed Certified Social Worker, Matthew Sweetser has years of experience working with young children, young adolescents, and adults struggling with a wide range of issues. Born and raised in Fayetteville, Matthew has earned a Bachelors and Master’s Degrees in Social Work at the University of Arkansas.

Matthew has experience in a wide variety of settings including in an adult inpatient psychiatric hospital, working with kids and adolescents in Therapeutic Day Treatment, and school-based and

home-based counseling. Matthew can treat a wide variety of issues including anger, trauma, depression, anxiety, social skills, grief, family conflict, life-changes, and relationship issues. Matthew has received training in play-therapy, trauma-focused cognitive behavioral therapy, and emotionally-focused therapy.

Matthew’s laid back personality and relaxed demeanor creates a naturally casual, safe, and fun environment. Matthew enjoys watching movies, playing and listening to music, photography and most of all, spending time with his wife, family, friends, and pets.

Favorite quote:
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
– Maya Angelou

Mollie Sweetser, LPC

A licensed professional counselor, Mollie has a Master’s of Science in Marriage and Family therapy with an emphasis in Community Counseling from John Brown University and has experience working with clients from a variety of ages and backgrounds.

Mollie’s passion is working with clients who desire to experience not only a reduction in distressing symptoms, but also a deeper level of self-awareness, personal growth, and authenticity. Mollie enjoys working with clients on anxiety, depression, anger, loss or trauma, relationship issues, stress, transitions, and other areas of growth.

Mollie is trained in Eye Movement Desensitization and Reprocessing (EMDR), a type of therapy designed to lessen distress related to traumatic events or disturbing memories. Mollie uses EMDR with adults and teenagers and can also adapt EMDR to include play therapy for children.

A Northwest Arkansas native, Mollie enjoys nature, traveling, music, and time with her family. Mollie’s caring and playful personality helps her clients feel relaxed, accepted, and hopeful as they seek to make positive changes in their lives.

Favorite quote:
“In times of stress, the best thing we can do for each other is to listen with our ears and our hearts and to be assured that our questions are just as important as our answers.”
– Mr. Rogers

Shawnte’ Farmer, DNP, MSN, RN, PMHNP-BC

Shawnte’ is board certified psychiatric nurse practitioner, skilled in treating patients dealing with a wide array of psychiatric symptoms. She received her Bachelor’s of Science in Nursing at Arkansas State University in Jonesboro. She completed her Master’s of Science in Nursing and Doctorate of Nursing Practice at University of South Alabama.  She is certified by the American Nurses Credentialing Center (ANCC). Her professional memberships include the American Psychiatric Nurses Association (APNA), National Alliance for Mental Illness (NAMI), and the American Nurses Association (ANA). 

Shawnte’ has over 10 years of experience working in various mental health settings including inpatient acute care, forensics, and outpatient. She provides treatment for patients ranging from ages 5 to 72. She believes in patient centered care and providing the most therapeutic approach that will best benefit the patient including medication management, genetic testing, psychotherapy, and education.  

Shawnte’ is married with three sons. When she is not working, she enjoys spending time with her family, camping, boating on the lake, and Arkansas Razorback football.

Favorite quote:
“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.”
– Ralph Waldo Emerson

Julia Coffman, LPC, RTP

Julia is a Licensed Professional Counselor with years of experience working with children and teenagers as well as adults struggling with a wide range of issues including anxiety, depression, life-transition, grief, trauma, stress, and assorted behavioral issues. Julia is a native of Bentonville, AR and has a Bachelor of Science Degree in Political Science from the University of Arkansas, a Masters Degree in School and Professional Counseling from Harding University and an Educational Specialist Degree in Professional Counseling, also from Harding University.  Julia is a Registered Play Therapist, a licensed teacher, and school counselor in Arkansas.  She is also trained in Trauma Focused-Cognitive Behavioral Therapy.  

Julia is credentialed by the State of Arkansas to conduct online counseling, providing counseling services through the use of technology such as Google Meet, Zoom, and telephone.  She is also working to become an Autism Play Therapy Specialist (AutPlay).  

Julia was in the education field for 10 years prior to moving into mental health full-time.  She was a teacher for five years and a school counselor for the other five before transitioning to community counseling.  Julia has worked in agencies around NWA.  She also has experience counseling children in an online environment.

Her heart for helping people is evident and clients immediately warm to her sense of humor and obvious enjoyment of life. Julia enjoys reading, traveling, the Arkansas Razorbacks, and spending time with her husband and two girls!

Favorite quote:
“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.”
– Ralph Waldo Emerson

Kelsey Hansen, LPC, RTP

Kelsey is a Licensed Professional Counselor skilled in working with children, adults, and parents. She earned her Bachelor’s Degree from Missouri University of Science and Technology in Psychology (emphasis in Cognitive Neuroscience) and her Master’s Degree in Clinical Mental Health Counseling from John Brown University. 

Kelsey works with a variety of clients who are seeking help in managing depression, anxiety, stress, behavioral difficulties, trauma, and self esteem. Kelsey uses a variety of techniques including Person-Centered Therapy, Mindfulness, amongst others. Kelsey’s laid back, friendly approach helps clients feel comfortable and willing to work toward making and exploring meaningful changes for themselves.

Kelsey is credentialed by the State of Arkansas to conduct online counseling through the use of technology such as Google Meet, Zoom, and telephone. She is currently working on learning Emotion Focused Therapy. 

Outside of the counseling office, Kelsey enjoys spending time with her family and pets. Kelsey also enjoys crafting and creating things to share with others.